About Us

Ensign started in 1927 as a specialised laundry service in Melbourne and has expanded into Australia’s leading workwear provider, delivering workwear, linen and laundering solutions Australia wide.

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The trusted name since 1927

As Australia’s largest textile management company, Ensign Services (Aust) Pty Ltd, founded in 1927, is a leader in the provision of textile management and laundry services to a wide range of sectors and industries.

Our change of ownership, in April 2021, has reinvigorated our business growth aspirations, driving our focus to deliver exceptional service and quality products to you. As a result, Ensign Services (Aust) Pty Ltd has structured our business platforms to respond to the specific market segments in which we operate.

In Australia, Ensign Services (Aust) Pty Ltd company trades as Linen Services Australia for all linen rental and laundering services and as Ensign for rental and laundering of Industrial, Food and Retail Garments. Our New Zealand operations trade as Taylors Group in the delivery of both linen, garments, and laundering services.

Our focus on efficient, innovative, and sustainable business practices, supported by new technologies, are a cornerstone of our strategy in the pursuit of ESGD initiatives, including sourcing renewable electricity, maximising recycling and re-use to minimise our environmental impact.

Quality and Risk Management

A decision to appoint Ensign for your supply of managed garment and linen services is a major commitment that brings with it expectations about the quality of service delivery. Ensign’s Quality Management System is based on a Continuous Value Improvement Program (CVIP) and combines policies, procedures and work instructions that are customised to your operating environment rather than the business being made to ‘fit’ the requirements of the quality plan.

The current quality management program is based on the AS/NZ ISO 9000:2015 family of standards.

Compliance with AS/NZS 4146:2000 Laundry Practice. In Australia and New Zealand, the general laundry practices and requirements are detailed in the standard AS/NZS 4146:2000. This standard is intended to provide laundry operators with a common reference to acceptable laundry performance.

Ensign’s laundry facilities comply with, but are not limited to, the following key components in the AS/NZS 4146 standard:
Chemical Disinfection
Independent Certified Wash Formulas
Segregation (cross contamination prevention)
Independent EMPA (supports wash formula testing)
Independent Fabric Degradation Test
Product Rejection (internal product conformity)
Independent Bacterial Test (including linen trolley, truck, production cell testing, etc.)

Sustainability

Ensign is committed to the procurement of sustainable textiles and waste reduction. Our concept of sustainability is composed of three pillars: economic, environmental, and social.

In Australia, Ensign actively participates in product recycling with key focuses on wire coat hanger reuse and recycling, garment recycling, and the promotion of reusable products such as micro fibres cloths and mop heads to minimise single use products.

In Australia, Ensign has saved more than 292 million litres of water annually through the introduction of water saving technologies such as Blue Ocean and a 6% reduction in energy usage.

Company Structure

As Australia’s largest textile management company, Ensign Services (Aust) Pty Ltd is a leader in the provision of textile management and laundry services to a wide range of sectors and industries.

Our change of ownership, in April 2021, has reinvigorated our business growth aspirations, driving our focus to deliver exceptional service and quality products to you. As a result, Ensign Services (Aust) Pty Ltd has structured our business platforms to respond to the specific market segments in which we operate.

In Australia, Ensign Services (Aust) Pty Ltd company trades as Linen Services Australia for all linen rental and laundering services and as Ensign for rental and laundering of Industrial, Food and Retail Garments. Our New Zealand operations trade as Taylors Group in the delivery of both linen, garments, and laundering services.

Our focus on efficient, innovative, and sustainable business practices, supported by new technologies, are a cornerstone of our strategy in the pursuit of ESGD initiatives, including sourcing renewable electricity, maximising recycling and re-use to minimise our environmental impact.

What are the next steps?

Please contact us about your needs. Ensign’s team of local industry specialists will assess your uniform, garment and managed laundry service requirements.

We'll provide a solution tailored to your organisation's specific requirments that is specific, cost effective and practical.
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